You need to change the resolution on your monitor and then change it back to it’s original setting. This resets the fields in the format window. On Mac OS9: Go into the Control Panel to Monitors. On Mac OSX: Go into Preferences to Display. On Windows: Go into Control Panels to Display to Settings
Miscellaneous
I burned my files to a CD and when I try to open them I get a message that says the disk is locked.
To open the files, you need to copy them from the CD back to your hard drive. Make sure you copy them to a different location than your current files unless you are trying to replace your current files with the backup. We recommend you use the Backup and Restore features in the program instead […]
File suffixes for current versions of MultiLedger and Payroll, file names, file extensions.
MultiLedger (Mac, Windows): .ml0 – company information .ml1 – balance .ml2 – budget .ml3 – chart of accounts .ml4 – customers .ml5 – vendors .ml6 – items .ml7 – salesperson .ml8 – job .ml9 – transactions .mlb – ship via .mlc – ship to .mld – index .mle – extras Rebuild Files rebuilds the index […]
I installed the latest update and now I am getting error messages about missing urlmon.dll and/or ole32.dll files?
These files are used by the Payroll program for a feature added in the Payroll version 3.6.3 and later. This feature checks our web site via the internet to find out is there is a new update or patch that needs to be downloaded and installed by the user. It is the ‘Check for Latest […]
I have Windows XP and can’t find where I set up my 7″ check size. (Also valid for Windows 2000)
To set up a custom paper size, open the Control Panel and then open Printers. Under the File menu, choose Create a New Form or Server Properties. Select the Create a New Form check box and define the form’s dimensions. Click on Save Form or OK. Once the form is defined, you will be able […]
I don’t want my employees SSN to print on the check stub, how do I get it off?
Every state has different laws when it comes to information that must be included on the employee payroll check stub. CheckMark Software has programmed the check stub information to cover the regulations for even the state(s) that require the most information. The SSN included on the check stub is still a requirement in one state. […]
I don’t use accrued hours and I don’t want it to print on the check stubs, how do I change this?
In the Print Paychecks window, check the box that says “Suppress Accrued” and the accrued hours won’t print on the checks.
I use 7″ checks and my program is printing the stub and the check then skipping over the stub (of the next check) and starting to print the stub information on the next check, how do I fix this?
In Windows 2000 and higher, you will need to click Start, open Control Panel and open Printers. Right click on your printer and choose Properties. Check the paper size in Printing Preferences. You may need to set up a custom paper size. (In Windows XP and Vista, you can open Printers in the Control Panel, […]
All or some of my employees are not on my SUTA report or they have an asterisk (*) by their name, what happened?
Version 7.7.x and higher: To correct this, verify that the employee setup is correct. Make a backup of the company data set if you don’t have a current backup. Go under File to Rebuild Files. Click Yes when prompted. The wages associated with each employee will be shown in the SUTA report aligned with the […]
I want to combine several liabilities onto one check for payment, how do I do that?
In version 7.7 and higher, CheckMark Payroll will allow you to combine up to five payees on one check, with the exception of combining 941 payments with FUTA payments. When you enter the Create Payments screen, select the check date(s) on the left and also the payees in the upper right portion of the screen. […]