Version 7.7.x and higher:
To correct this, verify that the employee setup is correct. Make a backup of the company data set if you don’t have a current backup. Go under File to Rebuild Files. Click Yes when prompted. The wages associated with each employee will be shown in the SUTA report aligned with the state(s) that were assigned to the employee at the time the checks were created.
Version 3.9.x/Version 6.4.x to version 4.0.x/Version 6.6.x:
If at least one check in the quarter was created with a SUTA state assigned to the employee, the employee’s name will appear in the report with an asterisk (*) next to their name and the message at the bottom of the report stating that *- checks from more than one state. This is because the program has detected that checks were created for the employee with the SUTA state called “None” and then the correct state table.
To correct this, you will need to delete all the checks associated with this employee and then re-enter them as distributed.
If no checks were created in the quarter with the correct SUTA state assigned to the employee, the employee will not appear in the SUTA report at all.
To correct this, you will need to delete all the checks for this employee, assign the correct SUTA state to the employee in the Employee Setup screen, then re-enter all the checks as they were originally distributed.