If you have Annual Recurring Entries that aren’t used in the first 6 months of your new fiscal year, the entries won’t carry forward to be used. When the current fiscal year is closed and the system doesn’t see them in the 6 open months of the new fiscal year, they are treated as regular […]
CheckMark MultiLedger
When I close my fiscal year in MultiLedger, all my transactions in the new year are zeroed out. How do I fix this?
In testing, it has been determined that there is a conflict when closing the year in MultiLedger and running the Norton Anti-Virus software. To avoid problems when closing the year, turn off the Anti-Virus software when you implement the Close Year command. To get your transactions to appear with detail, you will need to restore […]
Can MultiLedger files be shared on a Mac OSX computer (running OSX or OSX Server)?
Yes and No. Yes, if you’re an ALL-MAC shop and use the Mac OSX computer as a dedicated server to allow access to your MultiLedger company files between Mac OSX and Mac OS9 users, OSX will work fine. HOWEVER, you should not open the MultiLedger files on the OSX computer that is acting as the […]
The cutoff date in the Customer/Vendor Reports window has always defaulted to today’s date, now it is showing a different date and I have to change it every time I go into that window. Why did it change?
The cutoff date displayed in these windows is tied to the date on your computer system. Check the system date. For Windows: Click on Start, go to the Control Panel, then open the Date and Time screen. Fix the date here and then close. On Macintosh OSX: Open System Preferences, then Date & Time. Fix […]
After importing transactions, they show up in the transaction journal as zero dollar amounts, even though I can see the amounts in the import preview window.
If you’ve imported transactions and the transaction journal shows zero dollar amounts, then you’ve imported only one side of the entry. MultiLedger is a double-entry accounting system and requires both a debit and a credit when importing. If you import a Sales Journal transaction, here’s what it should look like: 05/01/04 7000 Customer 1 4100* […]
What does it mean when I see very old dates on my files?
If you are seeing dates of 1904 or 1956 on your files, this means you need to have your battery replaced.
The program acts like it’s printing, but nothing prints or comes up on the preview in OSX.
More than likely, you have an incompatible font. The program goes through the print motions, but, when there is an incompatible font it causes the file to not print, although it acts like it is. This affects the preview function also. The font may work fine in OS 9, but isn’t compatible with OS X. […]
I’m trying to import a journal entry and get a message that it’s out of balance and won’t import.
If you’ve checked your entry and made sure it is in balance and are still getting this message, you most likely have a line item that has an amount too large to be imported. MultiLedger will only accept 8 digits to the left of the decimal (including the (-) sign). To get it to import, […]
I accidentally uncleared items that had been cleared on a previous bank reconciliation and now I’m out of balance.
Since they had already been accounted for in a past bank reconciliation, you just need to re-clear the items and it will bring you back into balance.
When I go to the Format window, there are no fields showing.
You need to change the resolution on your monitor and then change it back to it’s original setting. This resets the fields in the format window. On Mac OS9: Go into the Control Panel to Monitors. On Mac OSX: Go into Preferences to Display. On Windows: Go into Control Panels to Display to Settings