If you are seeing dates of 1904 or 1956 on your files, this means you need to have your battery replaced.
Miscellaneous
Getting an ‘Invalid Property’ error message when trying to create file for Tenant Pro.
Are all your CheckMark Departments named to coincide with your Tenant Pro properties? All departments in CheckMark Payroll need to match the property ID list printed from your Tenant Pro program. For more information about obtaining this report, please refer to your Tenant Pro User Manual. Are all your checks distributed to a property (department)? […]
There is an ‘X’ printing on my W-3 in box 15, what does that mean?
The ‘X’ means that you do withholding in your payroll company for more than one state. The program prints the ‘X’ as specified in the IRS Instructions for Forms W-2 and W-3. A copy of this publication can be downloaded from the IRS web site.
Where to find state tax regulations and other useful information for your state?
If you’re not sure about your state’s regulations, click on the appropriate state link below to find answers. Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico […]
Where to find federal tax regulations and other useful tax information?
If you’re searching for federal tax information, click on the appropriate link below to find answers. Internal Revenue Service Social Security Administration IRS Small Business/Self Employed IRS Forms & Publications
I need to do a deduction based on ‘disposable’ earnings, what is that? How do I set that up?
14.0.0 and newer: If you have a deduction based on disposable wages you will need to make it a Fixed % Apply to Disposable Wages. This basic setup is subtracting all deductions required by law (we automatically include: Federal, State, local, SS and Med) from the Employee’s gross earnings. There are certain rules and situations […]
California has a new DE-9 & new DE-9c form, how do I print or file electronically?
NEW DE-9 FORM FOR CALIFORNIA EMPLOYERS FOR THE PRINTED FORM: • Click on State Taxes on Command Center • Select “CA DE-9 Form” radio button • In the setup screen, ** Depending on how you setup your SDI, you will find the total you need either in the Local Taxes report or the Deductions report. […]
The program acts like it’s printing, but nothing prints or comes up on the preview in OSX.
More than likely, you have an incompatible font. The program goes through the print motions, but, when there is an incompatible font it causes the file to not print, although it acts like it is. This affects the preview function also. The font may work fine in OS 9, but isn’t compatible with OS X. […]
I have an employee that has worked in one state most of the year, but is moving to another state for the remainder of the year, how do I handle the State taxes?
Windows and Mac versions 7.7 and higher: From the Command Center, choose Employees, select the affected employee from the list on the right and the Taxes tab. Change state withholding table and SUTA state, if applicable. The Payroll program will keep information for up to two states on each employee for W-2 purposes. The SUTA […]
When I try to import my payroll into Quickbooks, I get an error message that there’s a duplicate account.
When you get this error message, you can continue and it will import the payroll, it just won’t show the employee name on the transaction journal. To avoid this error message and have the employee name print on the journal, you need to make sure the employee names in Payroll are different than the employee […]