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Home / CheckMark Payroll, Miscellaneous / I updated to the current version of Payroll and now I can’t get the password to work.

I updated to the current version of Payroll and now I can’t get the password to work.

Passwords can now be 6 characters in length. Versions prior to 7.7 only allowed 5 characters.

If you have been entering more than 5 characters when prompted for your password, enter only the first 5 characters.

Once your company is open, select Company Information on the Command Center. Modify the password in the Password edit box. Close the window and Save the changes when prompted. Your password will be reset to what you have just entered.

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