You may need to activate the printing field or reset the format to the default format.
Under Payroll to Print Paychecks, the checkbox in the MICR encoding field labeled Print MICR must be marked. If this box is not marked, select the box to enable printing of the MICR information.
OR:
To activate the printing field in the format screen, go under Payroll to Print Paychecks, click on Custom-Check in Middle or Custom-Check at top and then Edit… button. Scroll down until you see the field labeled Route #. If the label is red, double-click on the field to activate it. You can also click on the field one time to highlight it and then press the spacebar on your keyboard to activate or de-activate a printing field. The label should now be black and activated to print. Close the screen and save the changes, when prompted.
To reset the the default format, go under Payroll to Print Paychecks, hold down the Shift key on your keyboard and click on the Edit… button, let go of the Shift key. Close the window and save the changes, when prompted. If needed, edit format for custom check layout. Refer to the Payroll Manual under the Help menu for instructions on setting up a custom check format.