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The MICR encoding in Payroll has stopped working, or I can’t get the MICR to print on my blank checks.

There are several things that you can verify to be sure that MICR encoding will print on your blank check stock once it has been purchased and enabled. If you need to purchase this feature, there is a one-time charge to activate it. Call CheckMark Software Sales Dept at 1-970-225-0522.

    • With your payroll company open, go under the File menu to Select Print Font. Verify that you can see the font advMICR in your font list. DO NOT select the print font, you are just verifying that the font was installed into your font folder on your computer. If you see the font in the list, go to the next step. If you do not see the font in the list, uninstall and re-install the Payroll program. You may need to contact CheckMark Software for a link to download the installer again. You can submit a support request. Then, check the font list again.
    • Update the printer driver installed on your system. CheckMark Payroll does not have a printer driver written into the program and relies upon the printer driver installed on your computer and set as the default printer in the Control Panel. Updates for printer drivers are available at the manufacturer’s web site.
    • Verify that the bank information and MICR is enabled in the Print Paychecks window. Open Print Paychecks on the . In the lower right corner, verify the bank information and that the check box labeled Print MICR is selected.
    • Were the checks inadvertently created as Direct Deposit “checks”? To check this, open the Modify Paychecks window on the Command Center. Select the correct check date and the check in the list. If there is a check in the Direct Deposit check box, remove it by clicking on the box again, click Modify and continue through the check list. <em
    • Verify that the MICR encoding fields are enabled to print. To check the print format, open Print Paychecks window on the Command Center. Select Custom-Check in Middle or Custom-Check at Top and click the Edit button. Fields that are enabled to print have labels that appear black in color. If “Bank Name” or “Route #” field labels appear red in color, they are not enabled to print. To enable them, double-click on the field so that the field label is black, or select the field by clicking on it with the mouse and then press the space bar on your keyboard to enable the field to print. It may be necessary to reset your printing format. If so, see the article in this Knowledge Base about resetting the format on your payroll company.