This could be one of two things: 1. When you view or print the General Ledger report, you are selecting a specific date. If there is activity in the cash account with a date after the specified date from the General Ledger report, the Disbursements and Receipts Journals will reflect that activity, thus making the […]

The easiest way to correct this is to delete the General Journal entries that were created in MultiLedger and then repost the entire payroll after the correction is made. Remember, Payroll posts two journal entries, an ET and a PR entry. You need to delete them both before trying to repost.

There are a couple of reasons you may receive this message. MultiLedger allows you to have 30 months (version 7.X) or 15 months (version 6.0.X) open at a time. If you receive an Invalid Date message when trying to save a transaction in a new month, check the Company Information window to see what the […]

If the Jobs pop-up list does not appear, it could be one of two things: 1. No jobs have been set up on the Jobs window. 2. The Skip Jobs option under the Edit menu is checked.

If you don’t get this message when you are voiding a check, it could mean one of two things: 1. The check was created in Vendor Payments and the check will show as a $0 check instead of a void and the payable the payment was made against will again appear on the Vendor payments […]

1. Click Customer Payments in the Command Center. 2. Select the customer’s credit memo (with a minus (-) sign) and press the Refund button. 3. Verify that the check number and date are correct. 4. Click Create Check to write the refund check. 5. You can print the refund check just like you would a […]

Unfortunately, there is no way to “undo” a Close Year in MultiLedger; once you’ve closed the year, you cannot go back. Hopefully, you have a recent backup that you can restore and work forward to get back to where you were before closing the year. In MultiLedger version 7.0 & higher, the program requires a […]

You are trying to open files that have been converted to the most recent version of Payroll or MultiLedger with an older version of the program. Locate the most recent version of the CheckMark Payroll or MultiLedger application and use that to open the files. OR If you are running in OS 9.x, you may […]

First you will need to go back to OS 9. Open your company files like you normally would. Go under file to Rename Files, or Rename Company and rename the company files using a simple name with no unusual characters in it like ., :, ;, {, etc. Try renaming the files like you would […]

1. Create a liability account in your chart of accounts and call it Credit Card Transfer, or something similar. 2. Create a payable to Credit Card B in the Payables Journal for the balance of Credit Card A, using the Credit Card Transfer liability account as the Ledger Account. 3. In Vendor Payments, choose the […]