First, verify that Payroll is not running while you are trying to install the payroll update. If it is running, Exit the payroll program and run the 7.8 payroll update installer again. Second, check to see if the pay.exe application or the Payroll folder have gotten marked as “Read Only” in the Attributes. You will […]

In Payroll version 7.8.0 and higher, the program utilizes the Adobe Reader program to help with the printing of the federal tax reports. This has 2 advantages. First, the forms that print are published by the IRS so that no error can be made when reproducing the forms. Secondly, since these forms are designed as […]

  Open your internet browser to the CheckMark web site. Go to any page where you can see “View Cart”. Click on Order Now, then New Software. Click on any button that says “View Cart” and then My Account. Enter your email and password. (This is the email and password that you set up in […]

Apple Mail is the only email program that will work with this feature in the CheckMark Payroll program for Macintosh.

If the location of the boxes where certain information prints is changed by the IRS, resetting the default format in the latest payroll version may be necessary. To reset the default W-2/W-3 format   Open the W-2 & W-3 Statements screen from the Command Center. 2. Select the W-2(W-3) on preprinted forms radio button from […]

Launch the MultiLedger or Payroll application in the usual way. When the Command Center opens, hold down the Option key on the keyboard and select Close from the Windows menu. The Command Center will remain closed until the application program is launched again.

If you look at the Form W-2 published by the IRS you will see this on the top of Copy A and Copy D. Copy A is submitted to the Social Security Administration and Copy D is retained by you, the employer. According to the IRS instructions for Forms W-2: “If you discover an error […]

Select Additional Income from the Command Center. Select Add from List and then HSA-Co and Add. Close this window and open Employees. On the Income tab, select and employee from the list and assign the HSA-Co income to them. Save. Select the employee from the list again and the YTD tab, add the amount of […]

In Payroll version 7.8.x, you can close the Command Center by following these steps: Hold down the Option key on your keyboard 2. Keeping the Option key held down, select Close from the Window menu If you would like the Command Center to re-enabled, you will need to Quit the program and re-launch.

The code “D” that is associated with the 401k contribution does not have any bearing on the position in box 12 that the information prints. From the IRS W-2/W-3 instructions: “Box 12 – Codes. Complete and code this box…. Note that the codes do not relate to where they should be entered for boxes 12a-12d […]