- Open your internet browser to the CheckMark web site.
- Go to any page where you can see “View Cart”.
- Click on Order Now, then New Software.
- Click on any button that says “View Cart” and then My Account.
- Enter your email and password. (This is the email and password that you set up in the shopping cart).
- Select VIEW on the order that includes the program update. A page opens with access to the download.
If you still have problems, please contact the support department.