I used to be able to close the Command Center on Mac Payroll, I prefer to use the drop down menu. Since updating to the latest version, I haven’t been able to do this, I can only minimize it and it will keep popping up and I have to re-minimize it. Is there a way to close the Command Center?

In Payroll version 7.8.x, you can close the Command Center by following these steps: Hold down the Option key on your keyboard 2. Keeping the Option key held down, select Close from the Window menu If you would like the Command Center to re-enabled, you will need to Quit the program and re-launch.

I was printing my W-2’s and noticed that in Box 12 we use option D for 401k contributions. The W-2 has boxes 12a-12d on it and it is printing in box 12a. Does this matter?

The code “D” that is associated with the 401k contribution does not have any bearing on the position in box 12 that the information prints. From the IRS W-2/W-3 instructions: “Box 12 – Codes. Complete and code this box…. Note that the codes do not relate to where they should be entered for boxes 12a-12d […]

I am getting a message that says “Form is for a different payroll year and might be unacceptable.” I need to print my W-2’s?

This message indicates one of two things that can be easily checked by you. Check to be sure that you are running the latest version of CheckMark Payroll. Select Check for Latest Version in the Help menu. This does require an internet connection. Since payroll is based on a calendar year, an annual update is […]

The MICR encoding in Payroll has stopped working, or I can’t get the MICR to print on my blank checks.

There are several things that you can verify to be sure that MICR encoding will print on your blank check stock once it has been purchased and enabled. If you need to purchase this feature, there is a one-time charge to activate it. Call CheckMark Software Sales Dept at 1-970-225-0522. With your payroll company open, […]

I’ve been running on a Mac for quite a while, but need to change everything over to a PC. How can I do that?

In Payroll version 7.7 and higher, the file format can be read on both Mac and Windows platforms. After installing the payroll application on your Windows computer, simply open your payroll program and data files, make a Zip file backup (File/Backup Company) and save to an external media source that is readable by both platforms […]

Loading Tax Tables in Payroll for Windows or Macintosh version 7.7 and higher.

When you are running the current version of the payroll program and the version year and payroll year coincide, Federal tax values automatically load into your data files. If you feel that you want to verify that you have current values and you have the current version of the program, Click Federal Taxes in the […]

I just received a new computer. How do I move my CheckMark programs and information onto it?

If you downloaded the latest version of the program, contact Sales at 970-225-0522 to receive a link to the program download. If you need to install on multiple computers, save the installer to your computer’s Desktop and then copy onto a portable media to allow installation onto other computers. OR, use the latest update CD […]

I have paths being displayed under Open Recent Company that are no longer valid. Can I delete those out?

Yes, your can delete paths displayed under Open Recent Company in your Payroll or MultiLedger program. To do this: Launch your Payroll or MultiLedger program. Select File and then Open Recent Company. Hold down the F8 key (Windows) and Option key (Mac) while clicking on the path you wish to delete with your mouse. Repeat […]

I have a lot of extra data sets that I need to delete. How do I get this done?

Launch your CheckMark Payroll program. If you have a company data set open, Select File and Close Company. Select File then Find Company. If applicable, select the Search Network drives check box. Click the Find button. The payroll program will search your hard drive, and any network drives if selected, for all the payroll data […]

I need to update my CheckMark program. How do I do that?

There are two forms of updating your CheckMark application, purchasing an update to a new version or downloading and running a patch to “update” the current version of the program. To install a patch, you must have the current version of the program loaded in order to see the changes, if you don’t, you will […]