If you are on OS9 or earlier and process a large number of paychecks or transactions, or have an unusually large number of employees, customers, vendors, or items, you may need to increase the Memory Requirements for Payroll or MultiLedger. You may also need to increase the Memory Requirements if you are doing a process […]

MultiLedger allows you to work three months into your new fiscal year before you have to close the year. Before Closing the Year As a precaution, make two backups of your company files. Before closing the year, you should make two backup copies of your company data files to protect your data from being lost. […]

1.  Open one of your backups from year end and enter the adjusting transactions. 2. After all adjusting entries have been made, print a Trial Balance report for the last month of your fiscal year. 3. Close the backup and open the current year files. 4. Click Account Balances, enter the new balances from the […]

Open the Control Panel from the Start menu then open Display. Or, open the Display settings window from Desktop properties. 2. Select the Settings tab at the top and click Advanced. 3 .On the General tab, DPI setting should be Normal size [96 DPI]. Apply, then OK.  

This could be one of two things: 1. When you view or print the General Ledger report, you are selecting a specific date. If there is activity in the cash account with a date after the specified date from the General Ledger report, the Disbursements and Receipts Journals will reflect that activity, thus making the […]

The easiest way to correct this is to delete the General Journal entries that were created in MultiLedger and then repost the entire payroll after the correction is made. Remember, Payroll posts two journal entries, an ET and a PR entry. You need to delete them both before trying to repost.

There are a couple of reasons you may receive this message. MultiLedger allows you to have 30 months (version 7.X) or 15 months (version 6.0.X) open at a time. If you receive an Invalid Date message when trying to save a transaction in a new month, check the Company Information window to see what the […]

If the Jobs pop-up list does not appear, it could be one of two things: 1. No jobs have been set up on the Jobs window. 2. The Skip Jobs option under the Edit menu is checked.

If you don’t get this message when you are voiding a check, it could mean one of two things: 1. The check was created in Vendor Payments and the check will show as a $0 check instead of a void and the payable the payment was made against will again appear on the Vendor payments […]

1. Click Customer Payments in the Command Center. 2. Select the customer’s credit memo (with a minus (-) sign) and press the Refund button. 3. Verify that the check number and date are correct. 4. Click Create Check to write the refund check. 5. You can print the refund check just like you would a […]